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Access Denied on Forums

Last Updated: Aug 29, 2013 10:29PM PDT
Some players have been having trouble logging into our forum event they have logged into the website. We have found the following steps to help:

1. Log out of your account
2. Clear your cookies, and temporary internet files (See below)
3. Log back into your account

This should resolve your issue. However, if you continue to experience problems, please let us know by emailing support.


Clearing your Cookies/Cache for Firefox 8.0

1.  Go to your History --> Clear Recent History

2.  Time range to Clear:  Everything.  Also make sure cookies and cache are check marked.

3.  Alternatively, you can use the hotkeys Ctrl+Shift+Del to bring up the Clear History window


Clearing your Cookies/Cache for Google Chrome

1.  Click on the Menu Icon at the right end of the address bar and click on History.

2.  Click Clear All Browsing Data.  To entirely clear your cache, choose the beginning of time for your history and make sure empty the cache and delete cookies are selected.  Clear Browsing Data.


Clearing your Cookies/Cache for Internet Explorer 9

1.  Go to Internet Options from the Gears menu found int he top right of the Browser.

2.  Click Delete from Browsing History. 

3.  Make sure Temporary Internet FilesCookies, and History are check marked and click Delete.

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