Support Center

If you have any questions, please contact customer support via forum or email. We will serve you 7*24 wholeheartedly.
A place to communicate with other players, make new friends and interact with support team.

Cancelling VIP

Last Updated: Nov 21, 2014 12:48AM PST

Q: How could I cancel my VIP if I do not want the system help me renew the VIP next month automatically ?
It says this in game: 
"VIP subscriptions are automatically made on monthly basis." And "If you wish to cancel your subscription, please submit ticket at the Customer Service. Please remember to cancel your subscription a week before the next payment to prevent unwanted charges "


Currently the VIP automatically subscriptions function is unavailable. If you want your VIP status to be cancelled, you just have to wait for it to be expired. Then, you don’t have to renew it again.​
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
days ago
Invalid characters found