Support Center

If you have any questions, please contact customer support via forum or email. We will serve you 7*24 wholeheartedly.
A place to communicate with other players, make new friends and interact with support team.

Account Related

  • Forgot login ID/password?

    Please use the forgot login ID/password feature available on our main website. The information will then be se...

    Aug 27, 2013 07:41PM PDT
  • I got hacked/scammed

    I got hacked/scammed If you have been scammed/hacked or believe that you have been scammed/hacked, p...

    Aug 27, 2013 08:42PM PDT
  • Tips for account-stolen help

    Searching and killing virus immediately or change a safe computer (it is necessary), then log in the customer ...

    Aug 27, 2013 07:41PM PDT
  • Why was I banned?

    Game321 player will get banned for the following reasons: This includes, but is not limited to 1. Applicatio...

    Aug 27, 2013 07:41PM PDT
  • I received an error after inputting my login and password.

    I received an error after inputting my login and password. Make sure your username and password are c...

    Aug 27, 2013 07:41PM PDT
  • Account - Cannot change my email

    We will require some information in order to change the email address that is registered with your account. Pl...

    Aug 27, 2013 07:48PM PDT
  • Account- Missing Item(s) I

    Items did not appear in my inventory or storage If you have purchased items in the Pockie Nina/ II O...

    Aug 27, 2013 08:00PM PDT
  • Account- Missing Item(s) II

    I didn't get X from this event If you have participated in an event or some sort of in-game activity...

    Aug 27, 2013 08:07PM PDT
  • Access Denied on Forums

    Some players have been having trouble logging into our forum event they have logged into the website. We have ...

    Aug 29, 2013 10:29PM PDT
  • If my account is gmail how to log in game321 w/o connecting to my gmai...

    If you want to log in through game321 without click sign-in with gmail, you can just type your gmail account a...

    Sep 04, 2013 02:07AM PDT
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